Policy PageLooking for a quality forklift parts supplier?
Look no further! We have hundreds of forklift parts in stock in Michigan, California, and Europe. In addition to the forklift parts we have in stock, we can also special order parts that are not regularly stocked.
We’ve been in business since 2007. Our parent company, VanGent Forklift Parts has been in business since the late 1960s in Nijmegen, The Netherlands.
We’re located at:
12491 Superior Court
Holland MI 49424
Click here for directions
Phone: 1-616-796-6638 / Fax: 1-616-796-2096
Hours: 8:00pm thru 6:00pm Eastern time (GMT-5)
Important Legal informationCopyright © 2017 Intella Liftparts Inc All the information contained on this website and in our catalogue remains our property and may not be copied, reproduced, transmitted or communicated to third parties without our prior written permission. Although great care has been taken in the compilation of this website, no rights derive from any incompleteness or errors that may be found. All photographs, drawings,illustrations, brand names, descriptions and numbers are included for identification purposes only. OEM references are indications only.
It should not be implied that a part originates from the forklift manufacturer listed. The information contained in this catalogue is subject to change and may be changed without prior notice and permission. Our general terms of payment and delivery apply to all our contracts.
All manufacturers’ names, part numbers and descriptions are used for reference purposes only. We do not imply that any parts are the products of a particular manufacturer.
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server. We share order information with Shopper Approved for the purpose of collecting business and product reviews.
How the Information is used
The information is used to enhance the vistor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
Prices and availability of products and services are subject to change without notice. Errors will be corrected when discovered, and Intella Liftparts reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If you have already been charged for the purchase and the order is canceled, we will issue a credit to your credit card account or other payment type in the amount of the incorrect price.
Damage PolicyAll of our orders are packed accordingly with fragile shipments packaged carefully and especially well. Unfortunately, there are rare occasions when orders might become damaged in transit. Intella Liftparts Inc is not responsible for orders damaged in transit.
Freight companies are responsible for inspecting items before picking up a shipment from us. When freight carriers sign for items they pick up from us, they are indicating that items are received in good condition from us unless otherwise noted on the freight bill.
Therefore, it is critical that you inspect your shipment for any damages before signing for your delivery. Once you sign for your shipment (or your customer signs for a shipment in the case you have the merchandise shipped direct to your customer) --even if you sign it "Damaged," "Subject to Inspection," or make any other notes on the freight bill--you will need to file a freight claim with the carrier for any compensation and Intella Liftparts will not be responsible for the outcome of your freight claim.
Delivered Shipment Instructions:
If you identify freight damages at the time of delivery:
Chargebacks/ Canceled Payments Due to Damaged Shipment
If you fail to follow the instructions indicated in our "Damage Policy," then proceed to file a chargeback or cancel your payment to us, you will be fully responsible for all freight charges going both ways. You must also make arrangements to have the item(s) returned to us at your expense. In addition, you will be responsible for any damages incurred in the shipment going to you and coming back (if any) and a 20% re-stocking fee.
Remember that once you sign the freight bill (damaged or not), the items belong to you. Therefore we will still bill you for the damages and you will need to file a claim with the carrier if you wish to be compensated by the trucking company for repair of the damages and we will not be responsible for the outcome of your freight claim. Your actual refund amount will be determined after we receive the item back and repairs are completed.
Return PolicyPlease click here to read our return policy.
Warrantya. Intella Liftparts Inc. warrants products sold by it to be free of manufacturing defects in material, or workmanship for a period of six (6) months from date of installation. Exceptions: 01291248 blue spot = 3 month warranty. 01291296 blue spot = 12 month warranty
b. Our obligation under this warranty is limited to replacing or repairing any part which under normal conditions of use and service proves to be faulty because of any defect in material or workmanship.
c. Intella Liftparts Inc shall not be responsible for circumstances beyond its control, and this warranty shall not apply to products which, in the sole judgement of Intella Liftparts Inc have been subject to contamination, tampering, negligent handling, missapplication, or other misues.
d. Intella Liftparts Inc. is not responsible for cost of labor incurred in diagnosis of defects, removal, or reinstallation of the parts, nor does it cover any other travel time, service call charges or other miscellaneous expenses.
To obtain performance of any warranty obligation, the following conditions must be met; ...Products may be returned only with proper documentation & explanation of the defect as laid out in the "Parts Return" policy. (Submit appropriate documents showing proof of installation & removal dates with hour meter readings documented.)
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED, IMPLIED, OR STATUATORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AGAINST INFRINGEMENT, OR ANY OTHER WARRANTIES. IN NO EVENT SHALL INTELLA LIFTPARTS NAME BE LIABLE WHETHER IN CONTRACT, WARRANTY, OR TORT FOR INCIDENTAL, OR CONSEQUENCIAL DAMAGES.
Intella Liftparts Inc. shall not be liable for any default, claimed breach or warranty, failure to deliver or otherwise, except as herein stated.
LiabilityPrices and specifications subject to change. Not responsible for Typographical Errors.
For your security, please ship all returned merchandise through an insured carrier like UPS or Federal Express. Intella Liftparts Inc will not be held responsible for any items being returned that are lost or damaged.
Ship Returns and Exchanges to:Intella Liftparts Inc
12491 Superior Court
Holland MI 49424